Gary Homan

Senior Client Support Engineer at Terminalfour

Gary Homan's work experience includes roles at Terminalfour, Espion Ltd., and Microsoft Corporation.

At Terminalfour, Gary worked as a Quality Assurance Engineer from March 2017 to November 2017. Gary then transitioned to a Client Support Engineer role in December 2017, where they provided technical support to clients. In March 2021, Gary was promoted to Senior Client Support Engineer, a role they continue to hold.

Prior to joining Terminalfour, Gary worked at Espion Ltd. as a Forensic Consultant from October 2013 to July 2014. During this time, they assisted clients with technical queries, provided consultancy services, managed litigation cases, and delivered training workshops on the Symantec Clearwell eDiscovery platform.

Before Espion Ltd., Gary was a Business Analyst at Microsoft Corporation from August 2010 to August 2011. Gary played a crucial role in the launch of the Kinect peripheral for Xbox 360 and focused on supply chain management and logistics in the European, Middle Eastern, and Asian regions. Gary also contributed to various business process improvements and was actively involved in the intern charity committee.

Overall, Gary has demonstrated expertise in client support, quality assurance, forensic consulting, and supply chain management throughout their career.

Gary Homan completed a Diploma in Digital Marketing and Strategy at Dublin Business School in 2017. Prior to that, they pursued a Master of Science in E-Commerce/Electronic Commerce at Dublin City University from 2012 to 2013. Gary'sundergraduate education was a Bachelor of Science in Enterprise Computing, which they obtained from Dublin City University between 2008 and 2012. Additionally, Gary has obtained various certifications including a Professional Diploma in Digital Marketing & Strategy from Dublin Business School in June 2017, an Amazon Web Services Cloud Practitioner certification from Amazon Web Services (AWS) in August 2022, and a Digital Advertising certification from HubSpot Academy in June 2022.

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Timeline

  • Senior Client Support Engineer

    March, 2021 - present

  • Client Support Engineer

    December, 2017

  • Quality Assurance Engineer

    March, 2017