Raewyn McKenna

Raewyn McKenna has a diverse work experience spanning different roles in two companies. Raewyn currently works at Terminalfour, where they started in 2004 and holds the position of Head Of Professional Services since June 2022. In this role, they oversee the teams of Implementation Analysts, Web Developers, Training, and is responsible for various tasks, including setting and evaluating KPIs for each team member, maintaining communication between teams, and refining processes. Previously, from August 2019 to June 2022, Raewyn worked as an Implementation Services Manager, where they managed teams, reviewed client requirements, and assisted in developing project proposals. Prior to that, from January 2016 to August 2019, they served as the Implementation Analyst Manager, managing the Implementation Analyst team, handling product management decisions, and contributing to user stories for new features. Raewyn also received training in Lean methodologies and was part of a Lean project group focused on enhancing customer experience and quality. Before joining Terminalfour, Raewyn worked at Paul Arnold Architects as an Office Manager from October 2002 to July 2004.

Raewyn McKenna pursued their Bachelor of Business Science degree in Information Systems from 1998 to 2001 at the University of Cape Town.