Joy Areola is an accomplished product manager with extensive experience in the FMCG sector and data-driven product development. Currently serving as the lead product manager for the Reward Engine at Terragon Group since March 2020, Joy is responsible for technical research, documentation, and integration to build software products from scratch. Prior experience includes roles at Venture Garden Group as an associate product manager and product operations specialist, where Joy focused on client satisfaction, system monitoring, and process improvement. Joy also held IT support internship positions at Ikeja Electric and the Federal Airports Authority of Nigeria, gaining valuable experience in IT support and network issue resolution. Joy holds a Bachelor's degree in Management Information Systems from Covenant University and has furthered professional development through product management training at Utiva and ProductDive.