Catherine Betts

Catherine Betts is a highly skilled Senior IT Support Analyst at TerumoBCT, with a strong background in IT support roles across multiple organizations. Experience includes monitoring ServiceNow tickets, providing comprehensive hardware and software support, and managing user accounts in Active Directory at the Western Area Power Administration. Catherine also held project coordination positions at Newmont Mining and Tech Mahindra, specializing in project scheduling and documentation. Previous roles include serving as a National Refresh Manager at the General Service Administration, where Catherine coordinated extensive laptop upgrade projects, and work as a Windows 7 Migration Tech for CenturyLink. Catherine holds a Bachelor’s degree in Computer Science from Eastern Oregon University and an Associate of Arts and Sciences in Computer Science from Treasure Valley Community College.