Gurpreet Singh Bhatia is an accomplished IT leader with over 20 years of experience in various senior management roles. Currently serving as the Head Of Service Operations at Tesco since August 2022, Gurpreet manages IT operations across India, the UK, and Central Europe. Previous positions include Director of IT Transformation at HCL Technologies, where Gurpreet led strategic initiatives and implemented cybersecurity frameworks, and Service Delivery Manager for the Enterprise Cloud Platform at American Express. Earlier experience includes substantial roles at Colt Technology Services, Tech Mahindra, and Orange Business Services, focusing on IT asset management, vendor management, and project management. Gurpreet's academic credentials include a Bachelor of Engineering in Electrical and Electronic Engineering, an MBA in Operations, and several ITIL certifications.