Audrey Nicholson

Operations Lead, Service Customer Experience

Audrey Nicholson is an experienced professional currently serving as Operations Lead for Service Customer Experience at Tesla since September 2025. Prior to this role, Audrey worked as a Data Analyst at ServiceCore, managing data operations and developing key performance indicators. Previous positions include Data Analyst and Junior Data Analyst roles at TextUs, and a Digital Advisory Intern at RSM Australia, where Audrey streamlined client software subscription billing processes. Audrey's early career includes a Wellness Intern position at Boston University, where a student athlete wellness campaign was developed, and an internship with the Harvard T.H. Chan School of Public Health, contributing to a health and sustainability evaluation tool for buildings. Audrey began a professional journey as a summer intern at Clarivate and was a full scholarship recipient on BU's varsity women's basketball team. Educational qualifications include a Bachelor's degree in Business Administration and Management from the Questrom School of Business, Boston University, and participation in a Management Internship Program at the University of Sydney.

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