Audrey Nicholson is an experienced professional currently serving as Operations Lead for Service Customer Experience at Tesla since September 2025. Prior to this role, Audrey worked as a Data Analyst at ServiceCore, managing data operations and developing key performance indicators. Previous positions include Data Analyst and Junior Data Analyst roles at TextUs, and a Digital Advisory Intern at RSM Australia, where Audrey streamlined client software subscription billing processes. Audrey's early career includes a Wellness Intern position at Boston University, where a student athlete wellness campaign was developed, and an internship with the Harvard T.H. Chan School of Public Health, contributing to a health and sustainability evaluation tool for buildings. Audrey began a professional journey as a summer intern at Clarivate and was a full scholarship recipient on BU's varsity women's basketball team. Educational qualifications include a Bachelor's degree in Business Administration and Management from the Questrom School of Business, Boston University, and participation in a Management Internship Program at the University of Sydney.
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