Khushi Dholakia is a seasoned professional in technical support engineering, currently serving as a Sr. Manager of Customer Experience at Tesla. They previously held the position of Director of Technical Support Engineering at Enphase Energy, where they focused on driving process improvements through data analytics. Khushi began their career in tech support roles at organizations such as SolarCity and California State University, East Bay, gaining extensive experience in troubleshooting and network management. They earned a Bachelor of Science in Computer Science and a Master of Science in Computer Systems Networking and Telecommunications.
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