Shawn Dawson is a Staff Technical Writer at Tesla, where they have worked since 2014. In this role, Shawn specializes in writing manufacturing instructions, troubleshooting guides, and maintenance manuals to support factory operations and technicians. Prior to joining Tesla, Shawn was a Tier 2 Technical Support Engineer at Barracuda from 2012 to 2014, where they excelled in resolving technical issues and training new technicians.
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