Stephen Nees is a seasoned leader currently serving as a Senior Manager at Tesla, where they oversee software platforms for diagnosing vehicles and lead a team in enhancing service efficiency through automation. Previously, they held various roles at Blizzard Entertainment, including Director of Service Technologies, where they managed a 60-person department and improved customer support costs by over 40%. Stephen began their career as a Principal Software Engineer at Avanade Australia, working on enterprise-level government projects, and also contributed as an Application Architect at Microsoft. They hold dual honors degrees in Computer Science from the University of Otago and The Australian National University.
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