Sharon Tan

Sharon Tan is the Director of Professional Services at Tessaract.io, a position held since January 2024, where responsibilities include developing scalable frameworks for project delivery and collaborating with clients to align solutions with business requirements. Previously, as the Director of Client Success at Tessaract.io from August 2017 to January 2022, Sharon achieved a customer satisfaction rate of 98% through tailored engagement strategies and drove a 25% year-over-year increase in customer retention. Sharon’s career also includes roles in corporate communications and marketing across various organizations, including BNP Paribas Wealth Management and Singapore Petroleum Company Limited, where strategic communication and stakeholder engagement were key focuses. Sharon holds a Bachelor of Science in Banking and Finance from SIM - UOL and a Diploma in Marketing from Singapore Polytechnic.