Richard Bracey

Richard Bracey has a diverse work experience in the technology industry. Richard is currently working at Tesserent as the SOC Engineering Team Lead, where they started in June 2023. Prior to this role, they worked as a Security Engineer at Tesserent from December 2019 to June 2023.

Before joining Tesserent, Richard was employed at Beyond the Box as a Senior Network Engineer from March 2015 to December 2019.

Richard's career began at Apple, where they worked as a Genius at the Apple Store Doncaster starting in November 2011 and ending in June 2014. During their time at Apple, they gained valuable customer service skills and expertise in iOS troubleshooting and support.

Prior to Apple, Richard worked at Yoobee as a Technician from October 2009 to October 2011. In this role, they honed their onsite support skills, advanced networking knowledge, and experience with Apple Servers.

Richard's earliest work experience was at iLike Computing Limited, where they started part-time and eventually worked full-time. From February 2005 to October 2009, they served as a Technician, specializing in Apple support and computer repair. Richard obtained their Apple Certified Macintosh Technician certification and managed the service department before leaving iLike Computing Limited.

Richard Bracey attended Deakin University from 2015 to 2020, where they obtained a Bachelor of IT Security degree. Richard has also received numerous certifications in various fields. In 2008, Richard became an Apple Certified Macintosh Technician (ACMT), followed by obtaining certification as an Apple Certified iOS Technician in 2011. In 2015, they became a Vend Expert. Richard obtained several certifications in the field of IT security, including being certified as a Sophos Certified Engineer, Sophos Certified Sales Consultant, Sophos Certified Architect, and Sophos Certified Technician in 2017 and 2017. Richard also received certifications from Jamf as a Jamf Certified JSS Administrator, Jamf 200 Certified Tech, and Jamf 300 Certified Admin in 2017 and 2017. Furthermore, Richard obtained an Apple Certified Support Professional 10.14 (ACSP) certification in 2019. Most recently, they obtained certifications in various areas, such as Proofpoint Protection Server (Level 2 and Level 3), Proofpoint Accredited Channel Sales Professional, Email Fraud Defense (Level 1), Proofpoint Accredited Channel Sales Engineer, Proofpoint Email Protection (Level 1), and Proofpoint Information Protection Course (Level 1) between 2019 and 2021. In conclusion, Richard Bracey has pursued a comprehensive education and certification journey in the fields of IT security, Apple technologies, software management, and other related areas.