Lily Pipkin is an experienced professional in database management and support escalation, currently serving as a Support Escalation Specialist and Team Lead at Tessitura since August 2021. Prior to this role, Lily held various positions at Ballet Austin, including Database Specialist and Development Administrator, where responsibilities encompassed leading training projects and managing marketing segmentation for significant fundraising campaigns. Additional experience includes roles at The Nobelity Project as a Database Developer, where customization of Salesforce as a CRM was implemented, and at Austin Theatre Alliance, where support in the management of Tessitura CRM was provided. Educationally, Lily holds three Bachelor's degrees in English Language and Literature, Plan II Honors, and History from The University of Texas at Austin, complemented by high school education from Westlake High School.
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