John Fennell

John Fennell is a Senior Professional Services Consultant at Texada Software, where they utilize over 25 years of industry experience to facilitate collaborative sessions that elicit business requirements from equipment dealers. Previously, they served as the Director of CRM at Brandt Group of Companies, focusing on customer relationship management to enhance consumer experiences. John began their career as a Maintenance Management Systems Performance Analyst for the City of Burlington, and has held various roles in customer support and training across multiple organizations, including Uptake, Canam Software Labs, and Toromont Industries.