Melissa D.

Melissa D. has a diverse work experience spanning over several years. Melissa started their career as a Work-Study Employee at Texas State University, where they worked as a Lab Monitor at the Music Computer Center. During their time there, they were responsible for protecting the computer lab and assisting students with hardware and software.

After completing their role at the university, Melissa joined Acoustic Spaces as an Intern. Their duties included performing basic office tasks, conducting research, and observing the usage of AutoCAD.

Following their internship, Melissa worked at Walmart as a Cashier. Their responsibilities included providing customer service, conducting financial transactions, and ensuring a safe and welcoming environment for customers.

In 2014, Melissa joined Randolph Brooks Federal Credit Union as a Member Services Representative. Their role involved providing professional service to members and non-members, processing inquiries and transactions, and recommending products and services.

Most recently, Melissa has been employed by the Texas Attorney General's office. Melissa initially joined as a Programmer and was later promoted to a Programmer Team Lead. Their responsibilities focused on managing users, licenses, roles, profiles, and permission sets within the Salesforce platform. Melissa also designed, developed, and maintained web applications and sites using various programming technologies.

Throughout their career, Melissa has demonstrated their strong technical skills, attention to detail, and dedication to providing excellent service.

Melissa D. has a post-graduate certificate in Computer Science from Texas State University, which they obtained from 2013 to 2015. Prior to that, they earned a Bachelor's of Science in Sound Recording Technology from the same university, completing their studies from 2008 to 2012. In addition to their academic qualifications, Melissa has obtained certifications such as Salesforce Certified Platform Developer I from Salesforce in 2021, Salesforce Certified Administrator from Salesforce in 2018, and Certified ScrumMaster from Scrum Alliance in 2016.