Texas Mutual Insurance Company
Carol Higgins possesses over two decades of experience in the insurance industry, primarily at Texas Mutual Insurance Company since June 1999, where roles range from Senior Scrum Master and Certified ScrumMaster to Program Manager and Senior Project Manager. Higgins has a proven track record in project portfolio management, strategic decision-making, and operational efficiency, acting as a consultant to project managers and facilitating effective communication between IT and other divisions. Prior experience includes serving as Claims Team Supervisor at Texas Municipal League, overseeing medical bill evaluations and the management of claims processes. Carol Higgins holds a Bachelor of Science degree in Biology from The University of Texas at San Antonio and has continued professional development in Scrum methodologies.
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