Kristina Russo is a seasoned professional in risk management and customer relationship management, currently serving as a Risk Management Coordinator at Texas Roadhouse since May 2022. Prior to this role, Kristina worked as an Account Manager at Optum, where responsibilities included managing customer relationships and developing strategic partnerships. Kristina's experience also includes significant tenure at Equian as a Senior Claims Examiner and Team Leader, as well as various roles at Trover Solutions, culminating in leadership positions. Kristina holds a Bachelor of Arts in Communications and Information Studies from the University of Kentucky, with previous studies at Eastern Kentucky University.