The Customer Service and E-commerce team at Text Book Centre Ltd is responsible for ensuring a seamless shopping experience for both physical and online customers. This involves managing online product listings, handling customer inquiries and complaints, coordinating order fulfillment and logistics, processing transactions, and providing exceptional customer service to foster customer satisfaction and loyalty. Team members collaborate to maintain and enhance the company's digital storefront, support sales initiatives, and ensure accuracy and efficiency in both retail and e-commerce operations.
Agnes Bosire
Customer Service And Cashier
Cherryl Osango
Cashier
David O
Customer Service Specialist
Fiona Waweru
E-commerce Content Specialist ...
Geoffrey Oinga
Cashier
Hillary Biketi
E-commerce Logistics Lead
Lucy Wanjiru
E-commerce Product Content Spe...
Mathews Ochieng
Customer Service Representativ...
Risper Oluga
Ecommerce Manager
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