Natasha Mutungi K.

Natasha Mutungi K. is a skilled professional with diverse experience in customer support, quality assurance, and safety compliance within the aviation and hospitality industries. Currently serving as a Warranty Analyst in Aftermarket Sales at Textron Aviation since August 2022, Natasha manages customer account portfolios and ensures effective resolution of issues in collaboration with cross-functional teams. Previously, Natasha held the position of Quality Assurance Specialist at trivago, where a peer-to-peer review process was initiated to enhance team performance. Additionally, experience as a Safety, Security and Compliance Officer at Worldwide Flight Services involved supporting a cargo security program across multiple regions. Natasha holds a Master’s degree in Aviation and Aerospace Sustainability from Embry-Riddle Aeronautical University and a Bachelor's degree in Aviation/Airway Management and Operations from IU International University of Applied Sciences.