Joana Combes

Joana Combes is an experienced hospitality professional currently serving as Responsable Hébergement at Thalazur since November 2016, overseeing a team of 15 to 20 staff members and managing HR-related tasks and operational aspects, including the implementation of new protocols and supplier management. Previously, Joana held various roles, including Chef de Réception at Thalazur, where responsibilities included managing a team, handling guest arrivals and departures, addressing complaints, and overseeing yield management and financial operations. Prior experience includes positions at Les Baigneuses de Biarritz and Thalassothérapie Serge Blanco, focusing on hotel management and client relations. Joana holds a BTS in management des unités commerciales from GRETA CFA Aquitaine and a professional baccalauréat in commerce from Lycée Paul Bert.