Thames Water
Harriet Quick is a seasoned executive with extensive experience in digital transformation and customer-focused strategies across various sectors. Currently serving as the Head of Change & Product Management at Thames Water since June 2022, Harriet leads a team dedicated to enhancing customer experiences and overseeing product development. Previously, Harriet held pivotal roles including Head of Customer Product Ownership at Thames Water, Head of Digital Transformation at SONEPAR UK LIMITED, and Vice President of Digital Transformation at RS Components. Notable achievements include developing comprehensive customer strategies and leading award-winning marketing campaigns. Harriet holds a degree in History from the University of East Anglia.
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Thames Water
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Thames Water is the UK’s biggest water and sewerage company with around 15 million customers across London and the Thames Valley.