Kyle Pereira

Customer Service Manager at The 1916 Company (WatchBox)

Kyle Pereira is a Customer Service Manager at WatchBox | The 1916 Company since November 2022, leading efforts in the luxury watch and fine jewelry industry. Previously, Kyle held the position of Assistant Manager at Watches of Switzerland from July 2021 to November 2022 and also served as Assistant Manager of The Drugstore at Encore Boston Harbor from April 2019 to July 2020, where responsibilities included retail division launch and cross-department communication. Prior roles included Manager at the Red Sox Team Store, where Kyle managed up to 50 employees and enhanced customer satisfaction, as well as experience as a Sales Associate at the Boston Bruins Proshop focusing on customer engagement. Early career experience includes working as a Concession Cashier at Showcase Cinema de Lux Revere and a Landscaper for the City of Malden. Kyle holds a Master of Business Administration (MBA) from Emmanuel College, completed in May 2023, as well as a Bachelor of Arts in History with a minor in Education from the same institution, earned in 2018.

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Philadelphia, United States

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