Nathan B. is the current Core Services Manager at The 20 MSP. Prior to this, they served as the VP Managed and Professional Services at Netscout Systems from July 2015 to August 2021. In this role, they helped Enterprise IT and Service Providers solve difficult problems using state of the art technology, processes, and consulting. From April 2012 to July 2015, Nathan served as the Vice President Of Services at Danaher Corporation's Tektronix Communications. In this role, they were responsible for Tektronix Communications' evolution from a global leader in telecoms assurance and monitoring into the world’s first full service, end-to-end Telecoms Intelligence Provider. As a Telecoms Intelligence Provider, Nathan offered a complete 4 dimensional view of networks with solutions designed to give deep insight into Subscribers, the Services and applications they consume, the Technologies they use and Network environments they exist in. Their big data solutions, deep analytical insights and actionable intelligence worked together with traditional assurance and monitoring solutions to give network operators the ability to ensure optimal network performance, first class quality of service & excellent customer experience, while forging deeper customer relationships, identifying new commercial opportunities and driving network efficiencies.
Nathan B. has a Bachelor's degree in Electrical Engineering from Texas A&M University.
They are on a team with Ciera Cole - Chief Experience Officer, Josh A. - Technical Account Manager, and Matt H. - Support Desk Manager. Matt M. - Core Services Technician, Travis P. - Core Services Technician, and Javdat A. - Core Services Technician report to Nathan B.. Nathan B. reports to Tim Conkle, CEO.
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