Hiring

Care Worker

Full-time · Western Cape, South Africa

Job description

WHO WE ARE:

A21 is a nonprofit organization fueled by radical hope that human beings everywhere will be rescued from bondage and completely restored. We are the abolitionists of the 21st century, and we work to free people in slavery and disrupt the demand. 

For 17 years now, we've rolled up our sleeves and set our feet to action. Why? Because in a single moment a number can turn into a name, a tragedy into a victory, and a belief into an action. Freedom. That's our goal for every human being on the planet.

Our Mission: Abolish slavery everywhere, forever

WHAT WE ARE LOOKING FOR: Care Worker

JOB PURPOSE

  • To work alongside Aftercare Manager and to support survivors of human trafficking, within the A21 Aftercare programme, both attending the Freedom Centre and those remote.

  • To support the Caseworkers as appropriate for the benefit of survivor care

MAIN RESPONSIBILITIES/KEY DUTIES

Aftercare

  • Support Caseworkers by accompanying survivors to appointments and other activities where survivors would benefit from A21 care staff presence

  • Assist with outings and celebrations as guided by Aftercare Manager

  • Provide support to survivors and staff as guided by Aftercare Manager

  • Assist Caseworkers with survivor appointments, coordination for case management meetings, and scheduling of activities

  • Advocate for survivors when appropriate when accompanying survivors to events and appointments in the community.

  • Serve as a key part of the aftercare team by providing valued information regarding survivors and their behaviors

  • Encourage and support each survivor to carry out their goals and care plan as created by survivors and Caseworkers

  • Assist Caseworkers, Aftercare Manager with the upkeep and day-to-day functioning of the Freedom Center

  • Listen carefully to information and needs discussed with survivors during interactions and make the appropriate referral and follow-up services to Caseworkers.

  • Record all interactions with survivors in the form of progress notes and submit those notes to Caseworkers so they can be placed into each survivor's confidential records

  • Assist Caseworkers,Aftercare Manager and Country Manager with aftercare-related tasks and responsibilities, as needed

  • Provide translation services for survivors who are Afrikaans Speaking.

Other Duties

  • Attend weekly staff meetings as directed by Country Manager

  • To have a good knowledge and understanding of the A21 Safeguarding Policy and how it impacts the role of the Care Worker in terms of responsibility.

  • To have read, signed and understood the A21 Child Protection Policy, Code of Conduct and Nondisclosure Agreement and how it relates to the role of Care Worker, and ensure compliance with those standards at all times.

  • To have completed the A21 Psychological First Aid Training.

PERSONAL SPECIFICATION – Qualifications, Experience, Knowledge & Skills

ESSENTIAL: 

  • GED/High School Diploma

  • Social Auxiliary Worker Qualifications are preferable and should be registered with the South African Council for Social Services Professions (SACSSP).

  • Prior experience and comfortability working with survivors of trauma

  • Willingness to travel weekdays and weekends, flexibility with schedule.

  • Insight into human behavior and motivations.

  • Hold a driver’s license with no pending infringements

  • Provide a background check with no infringements

  • Fluent in writing, reading, and speaking English and Afrikaans

  • Commitment to equality and diversity and equity.

  • Demonstrated ability to uphold, safeguard, and promote organization’s values and philosophy, particularly relating to ethics, integrity and corporate social responsibility.

DESIRABLE:

  • Bachelor's Degree/Social Auxiliary Worker Qualification equivalent to an NQF level 4 qualification registered with the South African Qualifications Authority.

  • Educated in trauma-informed and recovery practices

  • Experience in the facilitation of groups and/or public speaking

  • Current First Aid Certificate

Other Requirements 

Regular sessions with an A21 approved external supervisor/counselor.


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The A21 Campaign

Human Trafficking is the fastest-growing organized crime in the world. It's real, hidden in plain sight, and tearing at the social fabric of every nation and economic structure. But that's why we exist—determined to bring change. The operational strategy of our organization is to Reach, Rescue, and Restore lives. For 10 years now, we've rolled up our sleeves and set our feet to action. Why? Because in a single moment a number can turn into a name, a tragedy into a victory, and a belief into action. Freedom. That's our goal for every human being on the planet.


Employees

51-200

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