Debra Walmsley is a consumer insights and customer experience professional with extensive expertise in strategy and cross-team engagement. They served as Head of Customer Research & Insight at British Gas from 2017 to 2020, where they significantly enhanced customer-centric initiatives and innovation processes. Debra continued to build on their prowess as a Customer Insights Consultant at Saga plc. and now operates their own consultancy, focusing on transforming insight teams and optimizing customer experiences. They hold a Bachelor of Science in Psychology from the University of York.
This person is not in the org chart
This person is not in any teams
This person is not in any offices