Laura N. is a seasoned professional with extensive experience in product ownership and account management, currently serving as a Senior Product Owner at The AA since February 2018, focusing on enhancing digital customer experiences in the insurance sector. Prior to this role, Laura held positions at Amazon.co.uk as an Account Manager for Amazon Pay, where Laura contributed to the growth of the business by improving customer conversion and reducing fraud. Earlier career experiences include working as an Executive Payments Consultant at expand executive search, specializing in the payments industry, and as a Delivery Consultant in the education travel sector. Laura N. holds a BA in Psychology from Sussex University.
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