Mark Gilbert has extensive experience in the insurance and customer service sectors, currently serving as the Credit Hire Team Leader at The AA since February 2019. Prior roles at The AA include Technical Team Advisor and Credit Hire Claims Handler. Prior to joining The AA, Mark Gilbert worked at AXA from November 2014 to February 2019, holding various positions such as Authority and Controls Analyst and Recovery Claims Adviser. Mark's early career includes roles at ADT as a Customer Service representative, the Army Corps of Royal Engineers as a Sapper, and Waitrose as a Fishmonger. Mark Gilbert's educational background includes studies at Mascalls Academy and West Kent College.
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