Matthew P.

Matthew P. has extensive experience in the customer service and technology sectors, having worked at The AA since August 2017 in various roles, including Applied AI & Automation Lead, Knowledge & Automation Manager, Customer Team Manager, and Webchat Team Manager. Prior to this, Matthew P. served as a Client Service Representative at MYOB for a short period in 2017 and worked as a Customer Sales Representative at The AA in early 2016. Matthew P. holds a Level 5 Apprenticeship in Operational Management from Remit and a Foundation Degree in Biology/Biological Sciences from Northumbria University, completed in 2015.