Ross M. is an experienced Learning Manager at The AA since June 2020, leading a national L&D team of 60 FTE and managing the delivery of technical and developmental learning solutions across the UK. Responsibilities include ensuring high-quality outcomes that meet legal, contractual, and business requirements while collaborating with senior stakeholders to enhance capability. Prior to this role, Ross M. served as a Learning and Development Business Partner at Echo-U Ltd from August 2015 to June 2020 and held multiple positions at esure Group from February 2009 to December 2014, including Projects and Information Security Manager, Training & HR Manager, and Regional Claims Trainer.
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