Wayne Bromley

Wayne Bromley has extensive experience in the telecommunications sector, currently serving as Unified Technologies Engineering Lead and previously as a Cisco Unified Support Engineer at The AA since January 2011. Wayne's expertise includes installation, configuration, and support of various platforms, notably Cisco UCCE, Cisco ICM, and Avaya Aura CM6. Earlier roles include Voice Engineer positions at JD Williams, esure, the accident group, and CCT, primarily focused on Avaya technologies. Wayne holds certifications as an ACSS Avaya Certified Support Specialist, ITIL, and Genesys Foundation, reflecting a strong background in project management and support for complex telecommunications environments.