Kathy Irusan

Kathy Irusan is an accomplished professional with extensive experience in customer success and service management across the Asia-Pacific region. Currently serving as the Head of Renewals & Retention and Director of Customer Success & Services at The Access Group since June 2021, Kathy previously held multiple leadership roles at Sage from October 1999 to May 2021, including Director of Customer Success Sage Asia and Head of Customer Service Asia. Kathy's educational background includes a Master of Business Administration from the University of Roehampton and a Bachelor of Commerce in Accounting from the University of South Africa.