Thamasha De Silva

Director Of Customer Success at The Access Platform

Thamasha De Silva has a diverse work experience spanning multiple industries. Thamasha started their career at Twickenham Stadium as a Steward, where they ensured visitor safety and provided assistance to guests. Thamasha then joined Asda as a Sales Floor Team Member, where they gained experience in customer service and sales.

In 2015, Thamasha participated in the Global Citizenship Programme at UCL, focusing on the Global Health in Future Cities route. Thamasha worked in teams to address medical, political, ethical, and environmental issues facing various countries.

Thamasha's passion for education led their to Teach First, where they served as a Summer Intern. Thamasha taught science to students of different year groups and engaged in discussions about higher education.

At UCL, Thamasha worked as an Academic Representative, Student Ambassador, and Events Support Staff. As an Academic Representative, they represented the student body and communicated their concerns to the university. Thamasha also worked with the Widening Participation team, supporting school children from disadvantaged backgrounds, and organized events as part of the Communications and Marketing Team.

Thamasha's most recent role was at The Ambassador Platform, where they started as a University Partnerships Executive and later became a Customer Success Manager. Thamasha managed partnerships with organizations across the UK, Australia, USA, and Europe, ensuring the platform met their recruitment and outreach objectives. Thamasha also championed customer success and collaborated with various teams to optimize processes and provide high-value experiences for customers. Thamasha is currently serving as the Head of Customer Success, leading a team of Customer Success Managers based in the UK and Australia.

Overall, Thamasha De Silva has a strong background in customer success, education, event management, and team leadership.

Thamasha De Silva completed their education with the following chronological history:

From 2023 to 2024, Thamasha attended Multiverse and pursued a Business Transformation Fellowship degree. The specific field of study is not mentioned in the provided information.

Between 2014 and 2018, Thamasha attended UCL (University College London). During this period, they earned an MSci (Master of Science) degree in Natural Sciences, specializing in Synthetic Organic Chemistry and Biomedical Sciences.

From 2006 to 2012, Thamasha studied at Brentford School for Girls. The information does not indicate a specific degree or field of study that they pursued during this time.

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Previous companies

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Timeline

  • Director Of Customer Success

    August 1, 2023 - present

  • Head of Customer Success

    October, 2020

  • Customer Success Manager

    June, 2019

  • University Partnerships Executive

    November, 2018

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