Emma Louise Cullen is an accomplished professional in the hospitality and management sectors, currently serving as Assistant General Manager at The American Club Hong Kong since October 2017. Prior experience includes roles as Manager at Implement Management Consultancy, where responsibilities included overseeing CRM and management systems for luxury retail, and General Manager at Signature Clubs International, managing Dubai’s Capital Club. Emma's earlier career features positions such as CRM Consultant at dwp | design worldwide partnership and Director of Customer Care and Data Management at Better Homes Realty, focusing on customer service and data quality. Emma holds a Master's Degree in Digital Marketing from The Manchester Metropolitan University and additional qualifications in digital marketing from CIM and a certificate in hospitality from William Angliss Institute.
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