Angel Nielsen has over two decades of experience in customer service and logistics, currently serving as the Customer Service Manager at American Shipping Co. Inc. since 2002. Responsibilities include preparing spreadsheets, coordinating the pick-up and delivery of containers, preparing delivery orders for truckers, assembling customs documentation, and resolving freight and customs releases. Angel also handles billing with steamship lines and piers, manages the domestic department, and oversees customer service functions, including brokering and negotiating freight rates and tracking freight. Previously, Angel worked as a customer service representative at Fort Pitt Consolidators from 1999 to 2002, focusing on accounts payable and receivable, organizing internal paperwork, and tracking freight.
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