The American Equity Underwriters
Eileen Serrano is an accomplished Meetings & Events Manager at The American Equity Underwriters, Inc., with a robust background in customer relations and event management. Previously, Eileen held the position of Customer Delivery Relations Manager at Airbus, where responsibilities included enhancing customer experience, organizing significant customer events, and promoting customer-centric initiatives within the organization. Eileen's extensive experience in the hospitality industry includes roles such as Event Manager at Battle House Renaissance Mobile Hotel & Spa, Catering Sales Manager at Renaissance Birmingham Ross Bridge Golf Resort & Spa, and Sales Manager in Training at PCH Hotels & Resorts. Eileen earned a Bachelor's Degree in Hospitality Management from The University of Southern Mississippi.
The American Equity Underwriters
The American Equity Underwriters, Inc. is the program administrator of the American Longshore Mutual Association Ltd (ALMA), a group self-insurance fund authorized by the U.S. Department of Labor to provide USL&H coverage for the liabilities of its members under the United States Longshore & Harbor Workers’ Compensation Act. As program administrator, AEU provides services such as claims handling, loss control, and underwriting, as well as longshore consulting and leadership training. In addition to USL&H coverage, AEU offers State Act workers’ compensation coverage on PMA and Great American paper and maritime employers’ liability through Lloyd’s of London syndicate Novae paper. With a history rooted in maritime, AEU is keenly aware of the challenges faced by waterfront employers and has carefully built services and teams to directly meet those needs. Longshore insurance is our specialty, so our members can rest assured their unique exposures are being handled by experts.