Kathleen Mason is an experienced insurance professional currently serving as a Claims Examiner at The Andover Companies since July 2023. Previously, Kathleen held the position of Total Loss Supervisor at Plymouth Rock Assurance from September 2007 to July 2023, managing a team of approximately six adjusters and overseeing the total loss claims process, including vehicle valuations and client negotiations. Kathleen also worked as a Senior Claims Adjuster, facilitating the efficient processing of total loss vehicles and providing customer support throughout the claims process. Prior experience includes a role as an Auto Damage Adjuster at Electric Insurance Company, where Kathleen focused on evaluating policy coverage, liability assessment, and customer service. Kathleen's educational background includes studies at Salem State University and a high school diploma from Arlington Catholic High School.
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