Nyhia Oughterson

Nyhia Oughterson is a dedicated professional with experience in case management and support services, currently serving as a Senior Care Case Manager at the Baltimore City Health Department since May 2024. In this role, Nyhia manages over 20 cases, conducting evaluations and delivering tailored case management services for older adults. Simultaneously, Nyhia works as a Direct Support Professional at The Arc Baltimore, providing comprehensive care for individuals with disabilities. Previous experience includes an operations internship at NAMI Maryland, where Nyhia managed projects and volunteered training, and a position as a Certified Optometric Technician at America's Best Contacts & Eyeglasses, assisting with patient care and eye examinations. Nyhia holds a Bachelor of Science in Public Health and a minor in Healthcare Management from Towson University.