THE ARC NORTHERN CHESAPEAKE REGION INCORPORATED
Michelle Wright, MS-IOP, SHRM-CP, is a seasoned professional with extensive experience in various roles, primarily within human resources and customer service. Currently serving as a Quality Analyst and QE Administrative Coordinator at The Arc Northern Chesapeake Region since February 2022, Michelle is responsible for onboarding new hires and tracking employee training. Previous roles include Licensed Customer Service Agent at Allstate, where Michelle handled high call volume, and Transportation Manager at Amazon, where responsibilities involved coordinating inbound and outbound operations. Education includes ongoing doctoral studies in Industrial and Organizational Psychology at Capella University, alongside master's and bachelor's degrees in related fields from Purdue Global.
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THE ARC NORTHERN CHESAPEAKE REGION INCORPORATED
The Arc Northern Chesapeake Region assists people with developmental disabilities to identify and pursue personally valued lives. The Arc Northern Chesapeake Region is a private, non-profit local chapter of The Arc of Maryland and The Arc of The United States, the largest volunteer organization in the world devoted exclusively to improving the quality of life for all adults and children with mental retardation and their families. It is an affiliate agency of The United Way of Central Maryland and The United Way of Cecil County.