Gregory Franklin

Gregory Franklin currently serves as the Deputy Executive Director of Programs at The Arc of Howard County since April 2025. Previously, Gregory held the role of Product Manager / Customer Advocate & Product Liaison at iCareManager from January 2022 to June 2025. In earlier positions, Gregory was the Sr. Director of Quality and Ancillary Services at The Arc of Washington County - MD from May 2017 to December 2021, overseeing Quality Assurance, Nursing, and Behavioral Support Services. Additional experience includes serving as Director of Quality Assurance and Health and Safety at the Office Of Health Care Quality from November 2014 to May 2017, and various roles at Caroline Center Inc. West from April 1996 to 2014, including Chief Operating Officer, focusing on services for individuals with intellectual disabilities. Gregory's career also includes serving as Assistant Director at Chimes, Inc. from August 1994 to 1996. Educationally, Gregory holds multiple degrees in psychology from the University of Maryland Baltimore County and a degree in psychology/social work from Mount Saint Joseph's College.