The Arc of the Capital Area
Shana Nichols has over 20 years of experience in case management and child protection services. Currently serving as a CLASS Case Manager and Case Manager Supervisor at The Arc of the Capital Area since 2010, Shana has demonstrated expertise in supporting individuals with disabilities. Prior to this role, Shana worked for the Texas Department of Family and Protective Services from 1998 to 2008 as a CPS Advanced Specialist, gaining valuable experience in child welfare and advocacy.