Sonia Jaime

Sonia Jaime is an experienced professional currently serving as the Director of Customer Happiness and Implementation Manager at The Auctus Group since April 2022, focusing on client onboarding and revenue strategies. Prior to this role, Sonia held positions such as Revenue Cycle Manager and Medical Billing Supervisor at Integra MDP, overseeing billing operations from July 2021 to March 2022. From September 2015 to July 2021, Sonia worked as a Medical Biller for Smrtdo Medical Billing, primarily handling billing for hospitals and clinics in Louisiana, with expertise in federal insurance programs like Medicare and Medicaid. Early career experience includes roles as a Customer Service Representative at SPi Global and Accedo Technologies, where Sonia developed skills in customer assistance and mentoring new representatives. Sonia is pursuing a Licentiate degree in Criminal Justice/Law Enforcement Administration from Universidad de Ciencias Comerciales-UCC, with prior educational experiences at Universidad de Occidente and Universidad Nacional Autónoma de Nicaragua.