Lydia Scull (Champeau) serves as a Consultant & Client Support Specialist at The Bailey Group since August 2022. Previously, Lydia held the position of ITS Help Desk Student Manager at Bethel University from September 2021 to June 2022, where prioritization of customer support escalations and teamwork were emphasized. As an ITS Help Desk Associate, Lydia provided creative solutions to customer concerns while working with tools such as Jira, Google Suite, Microsoft Word, and Excel. Additional experience includes serving as an Administrative Assistant at HANSEN'S PALLET INC from June 2014 to August 2019 and a Human Resources Intern at Prevea Health from June 2017 to February 2018, where facilitation of pre-employment screenings and assistance with data entry and filing were key responsibilities. Lydia earned a Bachelor of Arts in Psychology from Bethel University in May 2022.