Dave Waugh

Dave Waugh is an experienced Service Centre Manager and Field Service Engineer at The Barcode Warehouse Limited, where responsibilities include on-site repair of industrial thermal printers and PC maintenance across the United Kingdom since January 2004. Waugh has serviced various manufacturers, including Toshiba TEC, Zebra (ZASE), Intermec (ISP), Datamax, Citizen, and Printronix. Prior to this role, Waugh served as a Technical Coach at DIXONS CARPHONE PLC from January 1995 to January 2004, where duties involved providing second-line support, training, and feedback to a team of 20 call handlers, as well as supporting over 200 call centre agents. Waugh's educational background includes attendance at Lilley and Stone High School in Newark On Trent from 1991 to 1995.