The Barcode Warehouse Ltd.
Scott Cantrell is a seasoned customer service professional with extensive experience in leadership roles across various organizations. Currently serving as a Customer Services Sales Leader at Firstsource since January 2021, Scott's responsibilities include managing daily operations and ensuring service level agreements are met. Prior to this, Scott held roles such as Service Desk Lead and Service Desk Manager at unnamed companies and The Barcode Warehouse Limited, respectively, where key tasks involved operational management and performance monitoring. Previous experience includes a position as Customer Services Team Manager at Webhelp UK, focusing on team development and KPI achievement, and as Customer Service Accounts Manager at Sky, where Scott addressed a wide range of customer queries and complaints.
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The Barcode Warehouse Ltd.
The Barcode Warehouse currently supports over 68,500 hand held mobile computers for a portfolio of blue-chip organisations. The Managed Service is bespoke to your specific requirements covering supply of hardware, airtime, implementation, software, training, helpdesk support, repairs and reporting alleviating all the pain experienced by the Client or Support Services Provider. With our growing Managed Services Division, the business is fast becoming the ‘first choice’ for businesses and organisations considering a major investment in mobile technology.