Bruno Cappella is a Customer Success Executive Leader currently serving as the Director of Operations at The BI Collaborative, where they help human services providers optimize data for improved efficiency and revenue. Previously, Bruno held significant roles at Zimmer Biomet, including Senior Manager of Customer Success Med Tech for the Eastern U.S. Region and Senior Director of the Accelero Business Unit, driving technology adoption and customer retention strategies. Bruno's extensive experience spans various sectors, including healthcare, finance, and MedTech, and they possess a strong military background from their time in the US Air Force Reserve. Bruno earned a Bachelor's degree in Finance from Robert Morris University and a Master’s degree in Leadership & Information Technology from Duquesne University.
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