A prolific leader, true visionary and a wonderful human being that made a significant and growing contribution to the company and industry at large.
Dr. Bhatia shaped and implemented blue ocean strategies that strengthen the overall brand proposition for building uncontested market leadership. An alumnus of King's College, University of London, Dr. Bhatia was the pioneer of automation of airline reservations in India. He brought the Amadeus brand to the Indian sub-continent in the year 1994, which today provides travel technology for travel agents & airlines and is the market leader. Amadeus celebrated 25 successful years of operations in India in the year 2019.
He contributed immensely in setting up the initial IT set up for Reservation Data Maintenance (India), an IT enabled software development and service support company for managing back-end airline operations and inventory control. RDM was the first Indian BPO, which was established in 1992 and today has an enviable list of airline clients in its portfolio.
Bird Group's IT services and R&D foray with Bird Information Systems (BIS) serves to provide technology and solutions to various airlines. Also, to his credit is BirdRes, a B2B distribution channel that allows the travel industry players to effectively manage all aspects of their content and payment needs in a flexible and easy to use solution. He also opened an IT Solutions & Services company in Dubai, Bird Technologies FZ LLC. Armed with in-depth understanding and thriving on extensive knowledge of the travel market as well as decades of experience in the service Industry, Dr. Bhatia spearheaded the growth for the Group in the hospitality sector under Bird Hospitality Services, to set new standards and world-class hospitality assets through Roseate Hotels & Resorts. Today the Group owns and operates six uber luxury properties in India and the UK, each having an individual brand identity. He is amongst a few in India who have created an indigenous hospitality brand and within a few years raised it to greater heights and international standards. He is also credited to have launched the country’s first natural and perennial indoor ice-skating rink and café – iSKATE, located in Ambience Mall, Gurugram.
Current role