Laurie Bethard

Laurie Bethard is an experienced professional with a strong background in program support and data entry. Currently serving as a Program Support Specialist for The Bowen Group since September 2017, Laurie specializes in call answering and identity verification for the VA Hotline, utilizing Salesforce for case management. Previous roles include Remote Court Abstractor at American InfoSource, where Laurie collected probate information and executed data entry, and Interviewer at Franklin & Marshall College, conducting telephone surveys while performing simultaneous data entry. Laurie also worked as a Creative Services Specialist at Kantar Media, creating detailed descriptions of television and radio commercials and maintaining productivity standards.