The Briar Group
Oscar Rosales has extensive experience in technology and support roles, currently serving as a macOS and iOS Architect, Operational Engineer, and Desktop Support Specialist at John Hancock since February 2016. Responsibilities include providing deskside support to end users, managing service tickets through ServiceNow, and multitasking on various projects, consistently completing a significant number of tasks daily. In addition to technical roles, Oscar has been employed as a Food Runner at The Briar Group since September 2008. Oscar pursued education at Cambridge College between 2015 and 2016.
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