Rachael Broderick

Rachael Broderick is an experienced Customer Experience Program Lead and Technical Delivery Product Manager currently at The Cadmus Group, overseeing CX strategy for the USDA's Farm Production and Conservation Business Center. With a strong background in project management and user experience design, Rachael has led multiple initiatives across various organizations, including Ventera, Agency CHIEF, and Wells Fargo. Rachael's expertise encompasses agile methodologies, technical documentation, and user-centered design, contributing to significant improvements in client and employee experiences within the public and private sectors. Holding a PhD in Technical Communication with a focus on UX/UI and Human Factors from George Mason University, Rachael has successfully directed numerous projects and consulted for high-profile clients, showcasing a robust understanding of cross-disciplinary UX practices.