Edgar Daniel Gonzalez Alvarez

Edgar Daniel Gonzalez Alvarez is an experienced IT professional with a comprehensive background in application support and technical analysis. Currently serving as the Application Service Continuity Coordinator at The Cervantes Group since May 2022, Edgar documents application handovers and ensures continuity to minimize downtime. Prior roles include Sr. Technical Support Analyst at BMC Software, where expertise was provided for the True Sight Server Automation tool, and IT Ops/Support Analyst L III at Hewlett-Packard, recognized for innovation in application deployment. Edgar's career also encompasses positions as a Test Analyst at Innevo, IT Ops/Support Analyst at Sinergía Servicios S.C, and Quality Assurance Analyst at IPSE Technologies, Inc. Edgar holds a Master's in Information Technology Management and a Bachelor's in Computer Systems Engineering from Tecnológico de Monterrey.