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Eddie Skidmore

Customer Service Representative at The Chicago Lighthouse

Eddie Skidmore has a diverse work experience spanning over several years. Eddie started their career in 1994 at MCI Telecommunications, where they worked as a Training Facilitator/Customer Service Representative, conducting training for staff and resolving customer concerns. Eddie then transitioned to a Training Supervisor role, where they supervised the training department and improved facilitation and courseware development. In 1998, Eddie became a Training Manager at MCI Telecommunications, overseeing the training department and implementing more effective training curriculums.

In 2002, Eddie joined Lipman Hearne, Inc. as an Accounting/Administrative Assistant, where they handled invoicing and conducted company-wide training on accounting software. Eddie later worked as an Accounting Clerk at Lipman Hearne.

Eddie's career then took him to Sodexo, where they worked in various roles. Eddie started as a Catering Coordinator, processing orders and advising clients on menu development. Eddie later became a Unit Marketing Manager, planning and implementing marketing strategies for two universities. Eddie also held the position of Area Marketing Coordinator, training and developing staff and creating marketing plans for universities with a combined revenue of $40 million.

Most recently, Eddie worked at The Chicago Lighthouse as a Customer Service Representative, providing assistance to tollway and I-pass customers and meeting call center goals.

Overall, Eddie Skidmore's work experience demonstrates their skills in customer service, training, marketing, and administration.

Eddie Skidmore attended Indiana University Bloomington from 1985 to 1987 but did not obtain a degree or specify a field of study during this period.

Location

Chicago, United States

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The Chicago Lighthouse

Empowering Community Independence The Chicago Lighthouse is the most comprehensive agency serving people who are blind, visually impaired, disabled and Veterans in the United States. Each of our 40 programs and services are designed to help individuals of all ages, races, income levels, and abilities reach the same goal: to live as confidently and independently as possible. Our programs include: •Comprehensive Low Vision Services that provide low vision diagnosis, treatment, counseling, and assistive technology for people of all ages and backgrounds; •Employment Services, empowering individuals with disabilities and Veterans to gain the skills they need to support themselves and improve their quality of life; •Education that provides children, adolescents, and young adults with vision impairments and often other disabilities reach developmental and social milestones; and •Advocacy and Independent Living Programs, that enable clients to thrive in an accessible, inclusive community. In addition, The Lighthouse has developed several Social Enterprise businesses in the areas of Customer Service, Digital Accessibility Consulting, Manufacturing and Shipping that serve the dual purpose of providing our clients with accessible, inclusive jobs and generating revenue to support our clinical and social service programs.